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OTRS MCP Server
theredbluepill/otrs-mcp-serverEnables AI assistants to create, search, and manage OTRS tickets and configuration items via the OTRS API.
The Newcomer
Hasn't been around long. Nothing caught our attention, but there isn't much history to go on yet.
Time indexed (4mo)
0toolsRemote/ HTTP4moindexed
Checked May 26, 2026
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Not enough data to score this server yet.
First indexed May 26, 2026
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Tools catalogued
0
No tools reported by this server.
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Hosting
Remote / HTTP
Runs on the internet. No access to your filesystem, SSH keys, or environment variables.
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Registry presence
Not verified
Not yet verified by the Official MCP Registry.
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Liveness
—
No liveness checks recorded yet.
Not listed on the Official MCP Registry.
Source repository is available for review.
Environment variables (8)
OTRS_BASE_URLstringREQUIRED
Base URL for OTRS webservice
OTRS_PASSWORDstringREQUIRED
OTRS password
OTRS_USERNAMEstringREQUIRED
OTRS username
OTRS_VERIFY_SSLstringOPTIONALdefault: false
Enable SSL certificate verification
OTRS_DEFAULT_TYPEstringOPTIONALdefault: Unclassified
Default type for new tickets
Show all 8 environment variables
OTRS_DEFAULT_QUEUEstringOPTIONALdefault: Raw
Default queue for new tickets
OTRS_DEFAULT_STATEstringOPTIONALdefault: new
Default state for new tickets
OTRS_DEFAULT_PRIORITYstringOPTIONALdefault: 3 normal
Default priority for new tickets
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